Security Master Licence | What is it for?

A Security Master Licence – Class MB (issued under the Security Industry Act 1997 in Australia) is essential for businesses providing security services.

Be careful when conducting these works to always use a licensed operator.

Examples of Works Requiring a Security Master Licence

A Class MB Security Master Licence is required for businesses offering:

1. CCTV & Surveillance Systems – Installing, maintaining, and monitoring surveillance cameras.
2. Alarm System Installation & Monitoring – Installing and monitoring security alarm systems for homes and businesses.
3. Electronic Access Control Systems – Implementing and managing key card and biometric access systems.
4. Security Consulting & Risk Assessments – Advising businesses on security risks and implementing strategies.

Why Should End Customers Care?

Customers hiring a security provider should ensure they hold a valid Security Master Licence for:

1. Legal Compliance – Hiring an unlicenced provider can lead to fines and legal issues.
2. Quality Assurance – Licenced businesses meet government standards for training, background checks, and operational procedures.
3. Liability & Insurance – Licenced security providers are more likely to have proper insurance coverage in case of incidents.
4. Reliability & Accountability – If something goes wrong, dealing with a licenced provider gives customers legal recourse.

How Do Customers Check If Their Contractor Is Qualified?

Customers can verify a security provider’s credentials by:

• Checking with the Local Regulatory Body – In NSW, for example, the NSW Police – Security Licencing & Enforcement Directorate (SLED) has an online register.
• Or very easy through this online check tool: https://verify.licence.nsw.gov.au/home/Security
• Asking for Licence Details – Customers should request the business’s Master Licence number and check its validity.
• Ensuring Individuals Are Licenced – A Master Licence doesn’t automatically qualify employees — each worker must also hold a valid security license.

Why Should Anyone Hold a Security Master Licence?

1. Legal Requirement – Operating a security business without a Master Licence is illegal in most Australian states.
2. Authorisation to Hire Security Staff – Only businesses with a Class MB Licence can legally employ security personnel.
3. Credibility & Trust – Holding a Master Licence demonstrates professionalism and compliance with industry regulations.
4. Ability to Secure Contracts – Many clients (government and private) require businesses to have a Master Licence before awarding contracts.

What Does a Security Master Licence MB Do?

A Class MB Security Master Licence:

• Allows a company to operate as a security provider, offering services such as security guards, alarm installation, and electronic surveillance.
• Authorises hiring and subcontracting of licenced security personnel.
• Ensures compliance with legal and industry standards.

Customers Needing Security Systems Are Typically Concerned About:

1. System Reliability – Customers want assurance that security alarms, CCTV, and access control systems function properly.
2. Cybersecurity Risks – Modern security systems involve digital components, which can be vulnerable to hacking.
3. Integration with Other Systems – Clients often need security solutions that integrate with their existing infrastructure (e.g., smart home automation or business management software).
4. Ongoing Maintenance & Support – Customers prefer providers offering service contracts, regular maintenance, and 24/7 support.
5. Compliance with Privacy & Data Protection Laws – Security systems must comply with laws on data storage and surveillance (e.g., Australia’s Privacy Act 1988).

So don't get anyone dodgy to do your security work... It's not worth the risk!