Most businesses chase customers. The best ones make customers chase them.
In this episode, Robert Boschetti, engineer, business leader, and passionate entrepreneur, shares his journey of growing Boschetti into a powerhouse of innovation and culture. Discover how he built a thriving, referral-powered company (initially without a website) by putting service, values, and smart systems first.
We cover everything from the brutal realities of scaling a business to how emotional intelligence fuels high-performing teams. Robert also talks about the power of values-driven leadership, data-backed decisions, and why real service beats any marketing gimmick.
Get ready for an insightful, raw, and practical conversation about what it really takes to scale a thriving business, without losing your soul in the process.
WHAT YOU’LL DISCOVER IN THIS EPISODE:
- Meet Robert Boschetti (00:02)
- How human values can turn your business into a loyal community (03:57)
- Why systemisation and real-time data tracking are non-negotiable for scaling a business (11:32)
- Building a team that solves problems even without you (16:50)
- How a service-first mindset fuels repeat business and referrals (19:14)
- Quick-fire questions with Robert (25:22)